+6738121239
MA'AZ DELIVERY SERVICES
THINK LOCALLY. ACT GLOBALLY.
LAST-MILE DELIVERY SERVICES.
More About Us
Our Story
Since our founding, Ma'az Delivery Services has been known for quality services, exceptional efficiency and the highest level of professionalism. No matter what service you’re looking for, we guarantee to not only meet, but exceed your expectations and ensure your full satisfaction.
Our team is up for every job, managing projects with the skill and experience our clients have come to expect. Please get in touch to learn more about our team, our company or for details about the services we provide.
MA'AZÂ ONLINE BOOKING SYSTEM
Book Your Slot Now
By moving to an online booking platform our Clients can instantly see live availability. They can choose the respective services required in just a few clicks, effortlessly removing the complications inherent to phone-based bookings and boosting 'impulse' booking confirmation.
Terms & Conditions
Booking & Service Appointment
1. Last minute booking slot cancellation and changes in delivery address will be penalized $2 per delivery order. *Depending on the delivery order quantity and time cancellation or address change being informed.
2. Bulk Quantity GoodsFor bulk quantity items/foods in one (1) delivery order, any items/foods quantity fit to be put inside the coolbox/storage box is calculated as one (1) delivery charge. Balance items/foods quantity is charged $1 per item/food tray/box/etc. *Depending on item/food packaging type.
Bulk Size GoodsFor bulk size item charge may be varies according to sizes with calculation minimum $10 (1st item) + $5 (additional item and varies)
3. Client/Seller to ensure and notify if there is a need to collect COD payment on behalf of them in advance. Transaction/bank in service is charged $1 per transaction.
4. Client/Seller to ensure item/food is ready for collection and pack in good condition.
5. Customer/buyer to ensure aware and available to receive their goods on time (express delivery) or anytime (standard delivery) during the day. Team Ma’az assigned is not responsibleto wait longer than 5-10 (five) minutes after arrival. Otherwise kindly provide drop-off area for easier delivery handover.
i. For non-food item:Customer/Buyer can either reschedule delivery at the earliest available slot with charge (consider as new a booking slot and delivery charge) or wait with additional charge $2 per 15 (fifteen) minutes waiting.
ii. For food item:Team can only deliver the foods at drop off area or any place that are ‘safe’ fromanimals or wait with additional charge $2 per 15 (fifteen) minutes waiting.
6. Delivery RestrictionsPlease be informed there are several areas and delivery etiquette that limited for deliveryactions such as:
i. Government Building/Premises – Delivery up to the main entrance only.ii. Luxury/Standard Apartment (including hotels) – Delivery up to the guard post orreception desk only.iii. Kg Ayer – Delivery up to jetty (land) area only for those areas not connecting to the land road or need access using speedboat/water taxi. Additional related cost might be incurred and varies if insist.
Get in Touch
Questions, comments or requests? Feel free to reach out, we’d love to hear from you.
No 21 Spg 773 Kg Salambigar Jalan Muara
+6738121239
